Project: supporting workers and managers for excellence in public services

The contemporary challenges the EU is facing, including digitalisation and sustainable development, require excellence in public service provision and qualified managers and workers to deliver on the needs of citizens. The European Pillar of Social Rights (EPSR), introduced in 2017, makes the discussion around an effective implementation of these rights, also through public services, a priority.

The project will include sectoral working groups, a study featuring some key data on the public sector in the early 2020s, an EU symposium and an EU-level campaign on the value of efficient public services and public sector employees, stressing the social return on investment that they generate.

#PULSER specific objectives are:

• Provide knowledge on the political agenda of the European Commission and developments of the European Pillar of Social Rights to sectoral working groups
• Assess the problem through these sectoral working groups and an expert study which shall highlight in which sectors and in which Member States gaps still persist
• Raise awareness among policymakers and the public about the added value of performing public services with proper public services and its personnel.

The working groups with the representatives involved in the project are:

• Justice services, representing police personnel, prison officers and justice sector staff in all levels of the judicial systems
• Health services, representing hospital staff, nurses and physicians
• Central government administration and finance as well as local and regional administration, representing personnel in all levels and sections of government, agencies and public bodies
• Education and training, representing teachers and educators in primary, secondary and tertiary education as well as in VET and further professional training

More information on the CESI website.

Photos of #PULSER preparatory meeting

Photos: Thomas Razmus, source